LEGAL

Terms of Service

Effective October 21, 2026

These Terms of Service ("Terms") are an agreement between you and CR3ALITY LLC ("CR3ALITY", "we", "us"). They govern your use of the CR3ALITY mobile app, the website at cr3ality.com, and related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Please read section 18 carefully. It requires you to resolve most disputes with us through individual arbitration and waives class actions and jury trials, unless you opt out within 30 days.

1. Eligibility

You must be at least 18 years old, and able to form a binding contract, to use the Service. You may use the Service only in compliance with these Terms and applicable law.

2. What CR3ALITY is, and is not

CR3ALITY helps you create and listen to personalized affirmations and routines built from goals you describe. It is intended for general wellness and personal development.

CR3ALITY is not medical, psychological or professional advice, and it is not a treatment for any condition. We do not claim that the app, its audio, tones, frequencies or binaural beats change your brain or produce any specific result. Results vary and are your own. Do not use CR3ALITY in place of care from a qualified professional, and do not stop or delay any treatment because of it.

If you are in crisis or may harm yourself, contact your local emergency number right away. In the United States you can call or text 988, the Suicide and Crisis Lifeline.

Do not listen to sessions while driving, operating machinery, or in any situation that needs your full attention. Keep the volume at a safe level. If you have a history of seizures, a hearing condition, or any other health concern, talk to a doctor before using tones or binaural beats.

3. Your account

You are responsible for the accuracy of the information you give us, for keeping your password secure, and for all activity on your account. Tell us promptly at support@cr3ality.com if you believe your account has been used without permission. You can delete your account in the app at any time.

4. Subscriptions and payments

• Plans. Most features require a paid subscription. The plans, prices, and any introductory offer or free trial are shown in the app before you buy.
• Billing through Apple. Purchases are made through your Apple Account and are subject to Apple's terms. Payment is charged to your Apple Account when you confirm the purchase, or when a free trial ends if one is offered.
• Automatic renewal. Subscriptions renew automatically for the same period at the then-current price unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the current period ends.
• Introductory offers, offer codes and free trials. If an introductory price, offer code or free trial is offered, it applies only for the period shown. After that the subscription renews at the regular price unless you cancel at least 24 hours before the offer ends. Any unused part of a free trial is forfeited when you buy a subscription. Offer codes have no cash value and cannot be transferred or combined unless Apple allows it.
• Managing and cancelling. You can manage or cancel your subscription in your iPhone's Settings under your name, then Subscriptions. Cancelling stops future renewals, and you keep access until the end of the period you paid for. Deleting the app or your CR3ALITY account does not cancel an Apple subscription.
• Refunds. Refunds are handled by Apple under its policies. You can request one at reportaproblem.apple.com. We do not give refunds or credits for partial periods.
• Changes. We may change prices or plan features. Price changes take effect at your next renewal after notice, as provided by Apple.

5. Fair use and usage limits

Creating programs, images and voices uses paid AI services. To keep the Service available and affordable for everyone, we set reasonable limits, for example on how often a program can be rewritten, how many images are made, or how much new audio is created in a period. The app tells you when a limit is reached and when it resets. We may adjust these limits, and we may limit or suspend accounts that use the Service in an automated, abusive or excessive way.

6. Your content

"Your Content" means what you give the Service, such as your goals, answers, journal notes, photos, profile photo, voice recording and leaderboard name. You keep ownership of Your Content.

You give us a limited, worldwide, non-exclusive, royalty-free license to host, store, process, reproduce and modify Your Content, and to share it with our service providers, only as needed to operate and provide the Service to you, as described in our Privacy Policy. This license ends when you delete Your Content or your account, except for copies we must keep by law or that remain for a limited time in backups.

You are responsible for Your Content and confirm that you have the right to provide it.

7. AI-generated content

The Service uses artificial intelligence to generate affirmations, programs, images and speech based on what you provide ("Generated Content"). As between you and us, you may use Generated Content made for you for your own personal, non-commercial purposes.

Generated Content may be inaccurate, unexpected, or similar to content generated for others. Review it, and change or remove anything that does not fit you. Do not rely on Generated Content as professional advice. We may filter, decline to generate, or remove content to keep the Service safe, including content about self-harm.

8. Voice cloning

If you create a personal voice, you agree that:

• the recording is of your own voice, and you will not record, upload or try to clone anyone else's voice;
• you will use your voice only to listen to your own practice in the app, and not to impersonate, deceive or harm anyone;
• you consent to your recording being processed by Fish Audio, our voice provider, as described in the app and our Privacy Policy, and you have read Fish Audio's terms.

You can delete your voice at any time in the app.

9. Wake alarm and reminders

The wake alarm and reminders depend on your device, its settings (such as Focus, silent mode, volume and notification permissions), your operating system and its battery state. We do our best to make them reliable, but we cannot guarantee that an alarm or reminder will sound, or sound on time. Do not rely on CR3ALITY as your only alarm for anything important, such as work, travel or medication.

10. Acceptable use

You agree not to:

• use the Service for anything unlawful, harmful, harassing, hateful or sexually explicit, or to create content that infringes anyone's rights;
• choose a leaderboard name that is offensive, impersonates someone, or contains personal information about others;
• copy, resell, sublicense or commercially exploit the Service or its content, except as these Terms allow;
• reverse engineer, decompile or try to extract the source code of the app, except where the law allows;
• interfere with or disrupt the Service, bypass its security or usage limits, or access it through automated means we do not provide;
• use the Service to build a competing product or to train AI models.

We may remove content or limit access where we reasonably believe these rules have been broken.

11. Our intellectual property

The Service, including the app, its design, built-in voices, music, sounds, artwork, text and software, is owned by CR3ALITY or its licensors and is protected by intellectual property laws.

Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to download and use the app on Apple devices you own or control, for your personal, non-commercial use. All rights not expressly granted are reserved.

If you send us feedback or ideas, we may use them without obligation to you.

12. Third-party services

The Service relies on third-party services, such as Apple and the AI and infrastructure providers listed in our Privacy Policy, and may link to third-party websites. We are not responsible for third-party services, and your use of them may be subject to their own terms.

13. Apple App Store terms

If you downloaded the app from the Apple App Store, you and we acknowledge that:

• these Terms are between you and CR3ALITY only, not Apple, and CR3ALITY, not Apple, is solely responsible for the app and its content;
• Apple has no obligation to provide maintenance or support for the app;
• if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app;
• CR3ALITY, not Apple, is responsible for addressing any claims relating to the app or your use of it, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and consumer protection or privacy claims;
• CR3ALITY, not Apple, is responsible for the investigation, defense, settlement and discharge of any claim that the app infringes a third party's intellectual property rights;
• you represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and are not on any U.S. Government list of prohibited or restricted parties;
• you must comply with applicable third-party terms when using the app;
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or end your access if you break these Terms, if the law requires it, or if we discontinue the Service. If we discontinue the Service entirely, we will try to give reasonable notice.

Sections that by their nature should survive termination will survive, including section 6 (the part on your responsibility), 11, and 15 to 19.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT GENERATED CONTENT WILL BE ACCURATE, THAT ALARMS OR REMINDERS WILL SOUND, OR THAT USING THE SERVICE WILL PRODUCE ANY PARTICULAR OUTCOME.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CR3ALITY AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR US $50.

Some jurisdictions do not allow certain disclaimers or limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law, or your rights as a consumer under mandatory law.

17. Indemnity

To the extent permitted by law, you agree to defend, indemnify and hold harmless CR3ALITY from claims, losses and expenses, including reasonable legal fees, arising from Your Content, your misuse of the Service, or your violation of these Terms or of anyone's rights.

18. Disputes, arbitration and governing law

Informal resolution first. If you have a concern, please contact us first at support@cr3ality.com. Both of us agree to try to resolve it informally for at least 60 days before starting arbitration or a court case.

Binding individual arbitration. If you live in the United States, you and CR3ALITY agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, not in court. Either party may instead bring an individual claim in small claims court, and either party may ask a court to stop infringement or misuse of intellectual property. The arbitrator, not a court, decides questions about the scope and enforceability of this section. We will pay the filing, administration and arbitrator fees above what you would pay to file in court, unless the arbitrator finds your claim frivolous.

No class actions or jury trials. You and CR3ALITY may bring claims against each other only individually, and not as a plaintiff or class member in any class, collective or representative proceeding. You and CR3ALITY each waive the right to a jury trial. If this class-action waiver is found unenforceable for a claim, that claim must go to court and not to arbitration.

Opting out. You can opt out of arbitration by emailing support@cr3ality.com within 30 days of first accepting these Terms, with your name, the email on your account, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Governing law and courts. These Terms are governed by the laws of the State of Florida and applicable U.S. federal law, including the Federal Arbitration Act, without regard to conflict-of-laws rules. Any claim not subject to arbitration will be brought in the state or federal courts located in the State of Florida, and you and we consent to their jurisdiction.

Outside the United States. If you live in a country whose mandatory consumer laws give you the right to bring claims in your local courts or under your local law, these Terms do not take that right away, and the arbitration agreement above does not apply to you.

19. General

These Terms, together with the Privacy Policy and any terms shown to you at purchase, are the entire agreement between you and us about the Service. If any part of these Terms is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

You agree that we may send you notices about your account and these Terms electronically, by email or in the app, and that electronic notices satisfy any requirement that they be in writing.

20. Changes to these Terms

We may update these Terms from time to time. We will post the new version here and change the effective date. If a change is significant, we will tell you in the app or by email before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms. Changes to section 18 will not apply to a dispute already started before the change.

21. Contact

CR3ALITY LLC
Email: support@cr3ality.com